Easen for Med Devices

Audit-Ready Clinical Records From Every Conversation

Clinical conversations, hospital procurement discussions, in-service training sessions, and compliance reviews — Easen captures the full record of every interaction so your documentation is always audit-ready, without reconstructing anything from memory.

The fear every med devices professional knows: An FDA or MHRA audit requiring documentation of a clinical discussion that exists only in a notebook you can no longer find.

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— How it works for Med Devices

Built around how you actually work.

Clinical training documentation

Every in-service session, protocol confirmation, and clinical sign-off is captured automatically — structured for regulatory submission without manual reconstruction.

e.g., 'Dr. Osei confirmed pacemaker contraindication protocol — Apr 9, compliance logged'

Procurement discussion records

Hospital procurement calls, tender discussions, and clinical evaluation outcomes are captured and timestamped — so your commercial record matches the clinical one.

e.g., 'Procurement confirmed trial extension to June 30 — pending CMO sign-off'

Field safety notice compliance

When a field safety notice requires re-training, Easen tracks which accounts have been contacted, what was communicated, and who confirmed acknowledgement.

e.g., 'FSN Feb 28: 6 of 9 accounts re-trained — St Mary's and Northwick outstanding'

— Real example from a med devices call

Easen

Dr. Amara MensahLISTENING10:44Mic onPauseEnd Meeting

Meetings

History

Knowledge

Insights3

TranscriptNotesChat

10:41·Dr.

The audit team wants the training evidence for the cardiology unit.

10:43·You

Both in-service sessions were completed this spring.

10:44·Dr.

Did the clinical specialist confirm the contraindication protocol in the training session?

RESPONSE

ANSWERnow

“Whether the specialist confirmed the contraindication protocol”

Yes. At the April 9 in-service, Dr. Osei confirmed understanding of the contraindication protocol for patients with active pacemakers. Nursing acknowledged the revised insertion depth guidance, and compliance sign-off was recorded.

From documents

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For audit context, the February 12 in-service covered the original protocol. April 9 addressed the updated guidance from the February 28 field safety notice. Both are on record.

The April session covered guidance issued after the February 28 field safety notice.

“

We had an MHRA inspection last year and they asked for evidence of our FSN re-training communications. I had timestamped records of every single clinical call. The inspector said it was the most organised response they had seen.

Nina T.

Clinical Specialist, Surgical Devices

What every med devices professional gets.

Everything in Easen — built for the problems your specific role faces.

Real-time response suggestions grounded in your past meetings

Automatic meeting summaries with decisions and action items

Pre-meeting AI briefing before every meeting

Document-grounded answers from your uploaded materials

Searchable memory across every meeting you have ever had

Floating overlay — stays above Zoom, Teams, Meet, or Webex

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