Easen for Logistics

Never Lose a Supplier Commitment Again

Supplier confirmed a 3-day window. Now they are denying it. Easen timestamps every commitment the moment it is made — across every call, every supplier, every shipment.

The fear every logistics professional knows: A supplier denying a delivery window they confirmed on a call you no longer have.

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— How it works for Logistics

Built around how you actually work.

Supplier commitment capture

Every confirmed delivery window, SLA, and shipment commitment is logged automatically — by date, supplier, and reference.

e.g., 'FastFreight confirmed 3-day DDP window — ref #FFL-0422'

Dispute-ready records

When a supplier disputes a commitment, you have the exact words, date, and context — ready to reference in seconds.

e.g., 'May 26 delay flagged on the call — supplier acknowledged it themselves'

Multi-supplier memory

Easen tracks commitments across all your supplier relationships — so you always know the current state of every standing agreement.

e.g., 'QuickShip confirmed loading notice requirement in March — still outstanding'

— Real example from a logistics call

Easen

Kemi AdeyinkaLISTENING10:44Mic onPauseEnd Meeting

Meetings

History

Knowledge

Insights3

TranscriptNotesChat

10:41·Kemi

Production wants to confirm the inbound schedule for the May run.

10:43·You

FastFreight is handling the door-to-door leg.

10:44·Kemi

Confirm the delivery window FastFreight committed to last week.

RESPONSE

ANSWERnow

“The delivery window FastFreight committed to last week”

FastFreight confirmed 3-day door-to-door on DDP terms on April 22. They flagged a possible 1-day slip in the week of May 26 because of a public holiday. Reference #FFL-0422.

From past meetings

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ADD

In the March call they also asked for 48-hour loading notice, which we confirmed. Both commitments sit in the same thread.

They flagged the possible slip themselves, so it is on record as their caveat.

“

In six months we have resolved three supplier disputes using Easen call records. The suppliers know we have the receipts now. The disputes have basically stopped.

Claire N.

Head of Supply Chain Operations

What every logistics professional gets.

Everything in Easen — built for the problems your specific role faces.

Real-time response suggestions grounded in your past meetings

Automatic meeting summaries with decisions and action items

Pre-meeting AI briefing before every meeting

Document-grounded answers from your uploaded materials

Searchable memory across every meeting you have ever had

Floating overlay — stays above Zoom, Teams, Meet, or Webex

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