Easen for Automotive

Every promise. On record.

From test drives to service walkarounds, Easen documents every customer conversation, so your team always knows what was promised, quoted, and recommended.

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“Warranty terms on the brake job”

Answer

The April 16 service consultation quoted a 2-year parts warranty on the brake caliper replacement. Labour is excluded. Non-OEM parts sourced externally void it. The customer confirmed understanding.

From past meetings

An example from a automotive call

Dealership & Automotive Service Teams

A customer insisting they were promised something never said, with nothing to prove otherwise.

Easen was in the room. It brings it back at the moment you need it.

Built for automotive

What it does in your meetings.

Service consultation records

Every service walkaround, warranty discussion, and customer sign-off is captured automatically, by vehicle, date, and service type.

'2-year parts warranty quoted, customer confirmed understanding Apr 16'

Test drive conversation capture

What the customer said they wanted on the test drive, features, price sensitivity, comparisons made, all recorded and searchable.

'Customer mentioned comparing with a competitor: Feature X was deciding factor'

Cross-visit customer memory

When a customer returns, Easen surfaces everything said in previous visits, so any team member has full context, not just the lead salesperson.

'Trade-in intention mentioned in March visit, not yet followed up'

In the room

The question lands. The answer is already there.

Easen

Jordan LeeLISTENING10:44Mic onPauseEnd Meeting

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TranscriptNotesChat

10:41Jordan

Mr. Patel is at the desk picking up the sedan.

10:43You

The caliper work is done and the invoice is ready.

10:44Jordan

The customer wants to know about the warranty terms on the brake job.

RESPONSE

“Warranty terms on the brake job”

ANSWER

The April 16 service consultation quoted a 2-year parts warranty on the brake caliper replacement. Labour is excluded. Non-OEM parts sourced externally void it. The customer confirmed understanding.

From past meetings

Ask questionsCopy

ADD

This was quoted during the service walkaround, not the booking call. If the customer remembers a different quote from booking, that call is logged too.

An example from a automotive call. The names and the meeting are invented.

In practice

How it works

01
Say who you're meeting
Type a name. Easen pulls up your history with them.
02
Start the meeting
Easen listens on your own computer. Nothing joins the call.
03
A question lands
A suggested answer appears, with where it came from.
04
Hang up
The summary is written, and every commitment is tracked.

Other industries

The same memory, whatever your meetings are about.

SalesRemember every client promise and objection.LegalKeep track of prior discussions and outstanding matters.FinanceRecall the numbers, decisions and follow-ups that matter.EngineeringRecall technical decisions and unresolved blockers.StudentsFind what was said in any lecture or seminar.InsuranceRemember each client's situation and what you said you would check.LogisticsKeep carriers, dates and open issues straight across calls.Home ServicesRemember each customer's job details and what you quoted.Ed TechRecall what each school asked for and what you committed to.Real EstateRemember what every buyer and seller told you.CybersecurityRecall findings, owners and remediation dates from every call.RecruitingWalk into every candidate conversation prepared.Med DevicesRemember each account's questions and your follow-ups.SolarRemember each homeowner's questions, quotes and next steps.

Walk into your next meeting already knowing.